Some people's "hard things" are others impossible things. It's a matter of perspective. If she gets 7 disrespectful questions and is all but having a panic atttack, it's the seemingly kind and thoughtful question that just requires too much of what she has left mentally. And for many introverts, the pandemic has made normal social interactions even harder. Add this to the fact that she' a celeb and anything she says can lead to a huge ball of wax, and I kind of get it. This is an empathy test here.
I also share your feelings on the "as a White pereson I now need to couch everything with, How DARE I have difficulty with something."